Good Practice Examples/Global Practices/Internships

Tips and tricks for good internship facilitation

Find below a list of advices for good facilitation of internships

• Define the role (The intern’s role should be clearly defined and ideally involve them working on a long-term project where they can see how this is contributing to the overall mission of the organization. )
• Set objectives (Get to know your intern. Learn about their passions and interests, and what they hope to gain from the experience. )
• Make mentoring part of the program (Identify members of staff who can assist in hosting interns. This can either be staff who will be working closely with the intern on a project, or simply a staff member with considerable insight of the organization and sector.)
• Regular check-ins (Once objectives have been identified, plan regular catch-up sessions where the intern can reflect on their progress and seek advice for further improvement. )
• Focus on feedback (Whether through a formal review process or weekly check-in conversations, ensure there is always honest feedback for the intern.)
• Final evaluation (Show appreciation at the end of the program and give a honest evaluation, concluding the performance and future opportunities for the intern.)

Giving constructive feedback

• Present your feedback with a neutral tone.
• Don’t be offensive.
• Focus on aspects you liked and things you think could be improved and explain why you like or think something needs improvement.
• Focus on observation rather than inference.
• Focus on behaviour rather than the person.
• Provide a balance of positive and negative feedback.
• Offer specific suggestions.
• Summarize and express your support.

Chapter lead	Martin Schmid